I have a question. It has born out of a repeated observation. Almost all the times when I have been to washroom to relieve myself, I see that people become completely silent. And I am making this observation against the washrooms which are located in a building where people work and most often know each other in person, for example in an university or in a office. The fact that they know each other makes me wonder why did they even not acknowledge the presence of the people they know. I understand that this might vary from culture to culture but I have tried varying this observation by asking many of my friends and family and they seem to attest the same.
Well the simplest of reasons I am being told of is that it is out of etiquette to do so. But I don’t remember any teacher of mine telling me about this. Or may be I have been to one of the not so good schools. But even if it so I wonder how people could resist saying hello to the people (they know) when they encounter them in washrooms and loos. How could the etiquette gain such an enormous power that it dictates human behavior to become completely strangers to each other during that time? Strange, isn’t it?
The another argument which comes upfront is the following: Washrooms are usually the places where there is always filth and foul smells. So why to stay there to exchange words of acknowledgement. One always tries to leave such a place as soon as possible. Well I could have really considered this argument had I never been to any washroom myself. The washrooms I am talking about since the beginning of this post are actually the ones which are very well kept and sanitized. These are the washrooms equipped with world class toilet fittings. These are fitted with hand dryers and automatic dispensers to release water and soap solution in urinals and toilet seat. To an average nose like mine, there are absolutely no foul smells. So an urge to leave ASAP doesn’t seem reasonable.
Consider the third argument: Bathrooms are usually congested spaces so its not really possible to carry a conversation. To me this also doesn’t seem to be the case. Current architectural plans of bathrooms are quite spacious. They are some times as big as living rooms and have ample of space to move around and relax. Thus this argument doesn’t seems to sustain as well.
I don’t really know why people behave like that. Take all the arguments and see them in parallel but what I am wondering about is the disappearance of a simple acknowledgement in these spaces. Till we find the answers we are free to speculate and off course to observe silence in any such washroom we enter.
Lets rephrase this question to read as “What is the value of carrying out an activity like design research?” Possibly one can then find an answer to “Why should one do design research?” For a large part of research history, research as a field seems to be dominated by natural sciences. A surge for specialization in the earlier quarter of the 20th century with the advent of industrialization also reinforced the notion of research as an activity integral and central to natural sciences. This perspective clearly demarcates a stark distinction between sciences and other human activities viz. design, art. It was believed that science and other disciplines (creative, arty or designerly) could never share a common dictionary and thus there could be no communication possible amongst them. But in the recent past, especially post 1970; there have been attempts to bridge this gap. Talking alone of design, it is realized that there could be forms of knowledge peculiar to this discipline.
As evidences to above claim, Nigel Cross (Cross, 1999) records a growth of research based journals in design over the last 10 to 15 years like Design Studies in 1979, Design Issues in 1984 and Journal of Design History in 1988. He quotes Bruce Archer’s definition of research from Design: Science: Method conference of Design Research Society in 1980, as “a systematic inquiry; the goal of which is knowledge”. While the former part of the definition might be contestable on grounds of choice of methods of performing a systematic inquiry; it is probably in the later part of this definition that we look for clues to find relevance of doing design research. We lay our emphasis on design as a discipline which can contribute a rich body of knowledge. It has always been seen as an act of creation- deliberate and conscious which asks of a designer (or anyone who gets in to an activity like designing) to think of contexts in great detail before proposing a possible solution to the problem at hand. It is thus more the process of design with all its complexity and variables than the designer or the designed solution, which is relevant. We acknowledge that we could possibly say this only in the light of design activities which cater to day-to-day shaping of human experiences and environments but not for “elite high designs” by few professionals.
We can now state reasons for doing design research. We believe that design research has the potential of establishing a conversation between different disciplines. Although still at its nascent stage but it is doing this by attempting to draw on methods and tools in use by natural sciences and other disciplines like psychology, social sciences to devise research methods of its own. This is synonymous to the discussion of “breaking the disciplinary matrix” by Kuhn; something which he regards as essential to bring a paradigm shift. May be utopian but as design researchers, we believe that interdisciplinary learning is essential for the growth of knowledge and design research can do this. On the other hand we also see a great value of design research to the development of design itself. Design, in the form of design research is learning to subject itself to a wider criticism and review and to a practice of acknowledging different sources of influence and origins. This brings a wider understanding of the context along with an ability to filter out any totalitarian or relativistic solution. We look forward to bring more insights into future discussions based on these notions of design research and its implications.
Cross, N. (1999). Design Research: A disciplined conversation. Design Issues , 5-10.
Once upon a time there was a cobbler… Oops!! This story just can not have a beginning like this. Though I concede that we live in an ever changing world but there are times when you suddenly find yourself in the midst of a plot. The situation becomes worse when you realize that you are one amongst many causing troubles to the protagonist. But it seems that it is best to just tell this story with no presumptions.
It was yesterday when I was walking down the road to my office, I noticed that the lower sole of my Reebok shoes was coming out. I fairly liked the design of these shoes- the look of being sporty and contemporary- with lower sole extending a little ahead in the front of the shoes- and happily paid Reebok a sum of more than Rs. 2000 some 15 months back. And now here I am with my shoes sounding “chap chap” with each forward step.
I decided to get my shoes repaired by a cobbler instead of throwing these in some dustbin so early in their life. Near my office under a tree sits a cobbler with his anvil and other tools, wearing a white kurta- dhoti and a turban on his head. He seemed pretty archaic from his looks and fits no where in the concept of “ever changing times”. Probably that might be the reason why I dared to start the story initially with a phrase like “Once upon a time” but anyways the climax has yet to be told, so I better stay focused :).
The cobbler welcomed me as the first customer of the day. Both of us obviously did not know what we were getting into. I explained him the case with my Reebok shoes with few extra instructions from my side. He picked up my shoes and first tried to apply adhesive between the lower sole and the rubber cushioning but it didn’t work. He tried this again with a little more adhesive but the sole would not even come closer to the rubber cushioning. I could see his labor as he tried hard to press the two surfaces against each other while sitting in an awkward posture as for the Reebok shoes, they could not sit on his anvil. After a little while he decided to stitch the sole as an extra measure to keep it firmly supported on the rubber cushioning. He started with good faith in his idea only to discover a little later that the nature of the material used was too different and at the ends where he had to fasten a knot, he could not get his fingers inside the shoes close enough to do so. Somehow at last, he fastened the knot but I could clearly see that there was no finish.
There is of course a happy end to this story (often questionable though) too. I paid him what he asked for as his fees, Rs 20 (1 % of the original cost of the shoes) and left the place.
I was wondering whose story actually had a happy ending – a Cobbler’s one who is accustomed to be a part of a cyclic- self sustaining system or a Reebok’s one – companies which follow a highly linear process of production with no share for anyone in the system? In my mind, I carefully skipped the question of who is responsible as it risks involving myself as a consumer too.
I woke up this morning at around 7 … had a bath and then somehow again went to sleep only to woke up at 9 to rush to my office. Within this time, I had quite an unusual dream, and it goes like this.
I was climbing up the staircase to get to my flat… but the steps were getting smaller and smaller with lesser and lesser foot space to use. This didn’t affect me much in the beginning as it seemed like a visual illusion to me but it did slow me down. I just continued as I had to get to my flat after returning from a day’s work. Slowly and slowly quite alike “Alice climbing up the tree to get to the wonderland”, I got to a point where all the steps finally vanished and I found myself gaping through a ventilation window into someone’s drawing room. Even those present in the room, a family of possibly 3 members were surprised seeing a stranger looking at them through the ventilation window but they quickly resettled as if nothing had actually happened. They gave me a feeling that they had many such experiences. As if they knew that the staircase end at their ventilation window. So every now and then they had some stranger looking at them. If I recall there were three people in the room, a man in his early 40s with his wife and a kid around 12-13 years old with chubby cheeks.
I knew that I had a flat in this building and the only way to get there were those strange staircase. So I had no option but to follow whatever came next. I stepped into their house with an excuse on my face, telling to myself that its OK to use their house to get to my flat. Apparently the family stayed quite indifferent too. They kept doing whatever they were busy with. For few seconds, I sat on the couch with the kid.. trying to dust off my clothes. I also gather the stuff which I had dropped on the floor while I was jumping down from the ventilation opening. While I was taking this little break I saw that the family had exactly the same cap and also the same model of the cellphone as mine. So for once when I got hold of my stuff, I was a little confused about its ownership. But then I had to make my move. I got up, pressed chubby cheeks of this kid and gently stepped out of their house. By this time, I woke up and my dream ended!
I was really surpirsed by this dream and was wondering how could I remember it so well. Its very rare with me that I could remember any of my bedtime dreams.